Privacy Policy

1. Introduction

At Domexec ("we," "us," or "our"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website domexec.com (the "Site"), use our mobile application, purchase our hardware wallets, or use any of our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services. By accessing our Site, purchasing our products, or using our services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order for our products
• Sign up for our newsletter
• Contact our customer support
• Participate in promotions or surveys

The personal information we may collect includes:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed securely through our payment processors)

2.2 Automatically Collected Information

When you visit our Site or use our services, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on the Site
• Referral sources

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about the cookies we use, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide customer support and respond to inquiries
• Send transactional emails and order confirmations
• Send marketing communications (with your consent)
• Improve our products, services, and website
• Analyze usage patterns and conduct research
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of such a transaction as permitted by law.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or subpoena.

4.4 With Your Consent

We may disclose your information for any other purpose with your consent.

4.5 Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person or as evidence in litigation.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We use industry-standard encryption protocols when collecting or transferring sensitive data, such as financial information. All payment information is encrypted using secure socket layer technology (SSL).

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Privacy Rights

7.1 Access, Update, or Delete

You have the right to access, update, or delete the personal information we have on you. You can do this by:

• Logging into your account settings and updating your information
• Emailing us at [email protected]
• Contacting our customer support team

7.2 California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect
• The right to know whether your personal information is sold or disclosed
• The right to opt-out of the sale of your personal information
• The right to access your personal information
• The right to request deletion of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7.3 European Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Clicking on the "unsubscribe" link in any marketing email we send
• Updating your communication preferences in your account settings
• Contacting us using the information provided in the "Contact Us" section below

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account or purchases.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Third-Party Websites

Our Site may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.